Shipping policy

At The Nook Box, we ensure a smooth and reliable delivery experience so your everyday essentials reach you without hassle.

1. Order Processing Time

  • Orders are processed within 24–48 hours after confirmation
  • Orders placed on weekends or public holidays will be processed on the next working day

2. Shipping Timeline

  • Estimated delivery time: 3–7 business days across India
  • Delivery timelines may vary based on location, courier availability, and external factors

📌 Remote areas may require additional delivery time.

3. Shipping Charges

  • Free shipping on prepaid orders (if applicable)
  • A nominal shipping fee may apply on Cash on Delivery (COD) orders
  • Final shipping charges (if any) will be displayed at checkout

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email
  • You can track your order in real-time through the provided link

5. Delivery Partners

We work with trusted courier partners to ensure timely and safe delivery of your orders.

6. Delays & Issues

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Logistics disruptions
  • High order volumes

In such cases, we appreciate your patience and understanding.

7. Incorrect Address / Failed Delivery

  • Please ensure your shipping details are accurate
  • The Nook Box is not responsible for delays or losses due to incorrect address details
  • Re-delivery charges may apply in case of failed delivery attempts

8. Damaged or Tampered Packages

If you receive a package that is:

  • Damaged
  • Opened or tampered

Please:

  • Do not accept the delivery (if possible)
  • Or record an unboxing video and contact us within 48 hours

9. International Shipping

Currently, we only ship within India.

10. Contact Us

For any shipping-related queries:
📧 support@thenookbox.com

Brand Touch (Optional Ending)

The Nook Box – Smart products, delivered with care.